“What is the number-one obstacle in the field of communication?
Simply that people do not listen.
-They judge too early.
-They do not capture accurately.
-They evaluate while they’re listening.
And if they do listen, they listen with the intent to reply, not with the intent to understand.”
-Anonymous
It was nearly 20 years ago when I came across this quote on one of those daily calendars that has a quote on each day of the year and I thought it captured a skill that is rarely practiced today. SimplySmith’s goal is to make sure listening comes first.
Joe Smith
joesmith@simplysmith.com
